Diamond Kote Warranty Claim Form

File your warranty claim using our new and improved claim form.

To access our previous PDF form, click here.

"*" indicates required fields

Claim Procedure

Before You Install

Inspect the Product: Check for any issues BEFORE installing (e.g., breakage, surface defects, foreign objects, color inconsistency, or color correctness).
Do Not Install: If you find a questionable product, do not install it.
Report to Dealer: Immediately report any problems to your dealer.
- If there are issues found before installation, please include pictures of the WSC packaging label with your claim submission.

Important Resources & Contacts

Care & Maintenance: For any finish concerns, please first review the Care & Maintenance Guide before submitting a claim.
For Jobs in Progress: After submitting your claim, please call 800.236.1528 opt. 4 or email claims@wausausupply.com for immediate assistance.

After You Submit

Upon receipt, our claims department will enter the claim in our system and acknowledge receipt to the appropriate parties. Your cooperation and patience are appreciated during the claims process and will ensure a faster response and resolution time for your claim.

Check One:*

Siding

Trim

Other

Issue

Exposure Direction

On which side of the building is the siding issue?

Exposure Direction - Other

Please describe Other.

Dealer Name*

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Dealer First Name

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Dealer Last Name

Dealer Contact

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Dealer First Name Contact

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Dealer Last Name Contact

Dealer Contact Phone

Dealer Contact Email

Inspected By*

Dealer Inspection of All Issues is required

Homeowner Name*

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Homeowner First Name*

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Homeowner Last Name*

Homeowner Contact Name

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Homeowner Contact First Name

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Homeowner Contact Last Name

Homeowner Cell

Homeowner Email*

Homeowner Address (Job Site Address)*

City*

State*

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Hidden State Lookup

Zip*

Contractor Name

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Contractor First Name

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Contractor Last Name

Contractor Contact Name

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Contractor Contact First Name

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Contractor Contact Last Name

Contractor Cell

Contractor Phone

Contractor Email

Wausau Supply Order Number*

Line #

Date of Installation*

Invoice Date

Description in detail of the problem, including any pictures as necessary:*

Photo Submission Guidelines

When taking pictures, please get all four sides of the home. Always start from the front and work your way around in a counter-clockwise fashion:

First, take an overall picture of the Front Wall, followed by close-ups of any issues on that wall.
Next, take an overall picture of the Right Wall, followed by close-ups of any issues on that wall.
Then, take an overall picture of the Back Wall, followed by close-ups of any issues on that wall.
Finally, take an overall picture of the Left Wall, followed by close-ups of any issues on that wall.

North Side of the Home*

Max. file size: 5 MB.

Full picture of the North side of the home.

West Side of the Home*

Max. file size: 5 MB.

Full picture of the West side of the home.

South Side of the Home*

Max. file size: 5 MB.

Full picture of the South side of the home.

East Side of the Home*

Max. file size: 5 MB.

Full picture of the East side of the home.

Packaging Label

Max. file size: 5 MB.

Picture of Issue*

Accepted file types: jpg, jpeg, gif, png, pdf, heic, , Max. file size: 5 MB.

Please provide an image of the primary issue you are submitting a claim for.

Additional Issues Images

Drop files here or

Accepted file types: jpg, jpeg, png, gif, pdf, heic, Max. file size: 25 MB, Max. files: 5.

Please provide any supplemental images of issues for your claim.

Final Steps & What to Expect

Please review your information for accuracy before submitting. Providing complete details and clear photos will help us resolve your claim as quickly as possible.

Upon submission, our claims department will review the images, enter the claim in our system and acknowledge receipt to the appropriate parties. A representative will then contact you with the next steps.

For jobs currently in progress or other urgent matters, please contact us directly:
Phone: 800.236.1528 opt. 4
Email: claims@wausausupply.com

Claim Procedure

Before You Install

Important Resources & Contacts

After You Submit

Photo Submission Guidelines

Final Steps & What to Expect

Resources

About Us

Support